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Help Center

Find answers to common questions and learn how to make the most of NoteAllies

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Getting Started Note Management Collaboration Points & Awards Discovery & Community FAQ Account & Security Technical Support

🚀 Getting Started

Creating Your First Note

  1. Click "Create Note" from your dashboard or navigation menu
  2. Add a descriptive title for your note
  3. Choose a category to help organize your notes
  4. Write your content in the editor
  5. Set privacy level: Private (only you), Shared (specific people), or Public (everyone)
  6. Click "Save Note" to create your note

Understanding Privacy Settings

  • Private: Only you can see and edit the note
  • Shared: You can invite specific people to view or edit
  • Public: Anyone on NoteAllies can discover and read your note

Setting Up Your Profile

Visit your profile page to update your display name, email, and other account information. A complete profile helps others find and collaborate with you.

📝 Note Management

Organizing Your Notes

  • Categories: Assign categories when creating notes to group related content
  • Search: Use the search bar to find notes by title or content
  • Filters: Filter your notes by category on your dashboard

Auto-Save and Drafts

NoteAllies automatically saves your work as you type. If you accidentally close your browser or lose connection, your draft will be preserved and restored when you return.

Editing Notes

  1. Navigate to the note you want to edit
  2. Click the "Edit" button (if you have permission)
  3. Make your changes
  4. Click "Update Note" to save your changes

Deleting Notes

Warning: Only note authors can delete notes. This action is permanent and cannot be undone. From the note view page, click "Delete Note" and confirm your action.

🤝 Collaboration Features

Sharing Notes with Others

  1. Open the note you want to share
  2. Click "Share" or "Manage Sharing"
  3. Search for users by username or email
  4. Choose permission level: Read-only or Read & Write
  5. Click "Add Collaborator"

Permission Levels

  • Read-only: Can view the note but cannot make changes
  • Read & Write: Can view, edit, and share the note with others
  • Owner: Full control including the ability to delete the note

Managing Shared Notes

View all notes shared with you on the Shared Notes page. You'll see your permission level for each note and can easily access them for viewing or editing.

Removing Collaborators

As a note owner, you can remove collaborators at any time from the sharing management page. They will lose access immediately.

🏆 Points & Awards System

How to Earn Points

Build your reputation and earn points through community engagement:

  • Like Public Notes: Earn 5 points for each public note you like
  • Like Shared Notes: Earn 10 points for each shared note you like
  • Receive Likes: Earn 5-10 points when others like your notes
  • Receive Awards: Get bonus points (50-200) when others award your notes

Note: You can like up to 3 notes per day to keep engagement genuine and meaningful.

Understanding Awards

NoteAllies offers three types of awards you can purchase and give to exceptional notes:

  • đŸĨ‰ Bronze Award: Costs 100 points, gives recipient 50 bonus points
  • đŸĨˆ Silver Award: Costs 500 points, gives recipient 100 bonus points
  • đŸĨ‡ Gold Award: Costs 1000 points, gives recipient 200 bonus points

How to Purchase Awards

  1. Visit your Awards page from the navigation menu
  2. Check your current point balance
  3. Choose the award type you want to purchase
  4. Click "Purchase" to add it to your available awards
  5. The points will be deducted from your balance

How to Give Awards

  1. Find a note you want to recognize (browse public notes or shared notes)
  2. Open the note and click "Give Award" (if available)
  3. Select which award type to give from your available awards
  4. Confirm your choice
  5. The note author will receive bonus points and the award will be displayed on their note

Important: You cannot award your own notes, and each note can only receive one award of each type.

Managing Your Awards

On your Awards page, you can:

  • View your current point balance (current and lifetime)
  • See all awards you've earned from others
  • Check your available awards ready to give
  • Purchase new awards using your points

Award Strategy Tips

  • Build Points First: Like quality notes daily to build your point balance
  • Save for Gold: Gold awards have the biggest impact and show serious recognition
  • Award Strategically: Give awards to notes that truly deserve recognition
  • Create Quality Content: Well-written notes are more likely to receive likes and awards
  • Engage Genuinely: The system rewards authentic community participation

🌍 Discovery & Community

Browsing Public Notes

Visit the Public Notes page to discover content shared by the community. Use search and filters to find notes on topics that interest you.

Community Guidelines

Please be respectful and courteous when sharing public notes. Follow our Terms of Service and help maintain a positive learning environment for everyone.

❓ Frequently Asked Questions

Can I recover a deleted note?

Unfortunately, deleted notes cannot be recovered. We recommend exporting important notes or creating backups before deletion. In the future, consider sharing important notes with trusted collaborators as an additional backup.

Can I export my notes?

Currently, you can copy and paste note content to save locally. We're working on adding bulk export features in future updates.

How do I change note privacy settings?

Edit the note and look for privacy settings in the note form. You can change between Private, Shared, and Public at any time. Note that making a public note private will remove it from public discovery.

What happens when I delete my account?

Account deletion is permanent and removes all your notes, shared access, and personal information. Collaborators will lose access to notes you shared with them. Please export any important content before deleting your account.

How do I report inappropriate content?

Contact us through our contact page with details about the inappropriate content. Include the note URL if possible. We take community guidelines seriously and will investigate reports promptly.

Is there a limit to how many notes I can create?

Currently, there are no limits on the number of notes you can create. We may introduce reasonable limits in the future if needed to maintain service quality.

Can I use NoteAllies offline?

NoteAllies requires an internet connection to sync your notes and collaborate with others. However, draft auto-save works locally, so you won't lose work if you temporarily lose connection.

How do I earn more points?

The best way to earn points is through active community engagement: like quality notes daily (up to 3 per day), create great content that others will like, and share notes that receive positive feedback. Awards from other users provide the biggest point bonuses (50-200 points).

What happens to my points when I give an award?

When you purchase an award (Bronze: 100pts, Silver: 500pts, Gold: 1000pts), those points are deducted from your balance. When you give the award to someone's note, they receive bonus points (50, 100, or 200) but this doesn't cost you additional points.

Can I take back an award I gave?

No, awards cannot be taken back once given. This ensures the integrity of the recognition system. Think carefully before giving awards and make sure they go to truly deserving content.

Why is there a daily like limit?

The 3-likes-per-day limit ensures genuine engagement and prevents spam. It encourages users to like only quality content they truly appreciate, making likes more meaningful for content creators.

Do I lose points or awards when I delete my account?

Yes, when you delete your account, all your points, purchased awards, and earned awards are permanently removed. Awards you've given to others will remain on their notes as recognition of their good work.

🔐 Account & Security

Changing Your Password

  1. Go to your profile page
  2. Look for the password change section
  3. Enter your current password and new password
  4. Confirm your new password
  5. Save your changes

Updating Email Address

Visit your profile page to update your email address. This email is used for important account notifications and password recovery.

Account Security Best Practices

  • Use a strong, unique password
  • Don't share your login credentials
  • Log out from shared computers
  • Keep your email address current for security notifications

Forgot Password?

If you can't remember your password, contact us through the contact page with your username and email address for assistance with password recovery.

🛠ī¸ Technical Support

Browser Compatibility

NoteAllies works best with modern browsers including:

  • Chrome (recommended)
  • Firefox
  • Safari
  • Edge

Please ensure JavaScript is enabled for full functionality.

Common Troubleshooting Steps

  1. Clear browser cache: This resolves most loading issues
  2. Disable browser extensions: Some extensions may interfere with functionality
  3. Check internet connection: Ensure you have a stable connection
  4. Try incognito/private mode: This helps identify extension conflicts
  5. Refresh the page: Sometimes a simple refresh resolves temporary issues

Still Need Help?

If you can't find the answer to your question here, please don't hesitate to reach out:

  • Visit our contact page to send us a message
  • Include specific details about any issues you're experiencing
  • Let us know what browser and device you're using
  • We typically respond within 24-48 hours
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